Contact Us

Contact Medical Information

We are happy to answer questions about our products. As a pharmaceutical company, we are not able to provide individual medical advice to patients and their families. If the question concerns your personal health condition, you should contact your doctor or other healthcare professional. In case of urgent medical need, please call 112 or contact the nearest emergency room.

Call: 08-634 50 00
Monday - Friday 08-17

Reporting side effects

At Sanofi, we continuously monitor the safety of our products. Adverse event reports provide new information and are important contributions to the ongoing evaluation of the benefit/risk balance of products. All adverse reactions and other reportable events brought to our attention are recorded and evaluated continuously. Information is shared with authorities in accordance with applicable regulations.

Call: 08-634 50 00
Monday - Friday 08-17

Contact Medical Information

To ensure the quality of the products Sanofi has on the market, we continuously investigate information received through complaints. All complaints we receive are investigated in accordance with the applicable regulations.